FAQ

Is my order shipped discreetly?

Yes. Every order is packed in plain, unbranded packaging with no indication of the product inside.

Who can purchase from Intimetica?

Only individuals 18 years or older are permitted to purchase products from our website.

What payment methods do you accept?

We accept major debit cards, credit cards, UPI, net banking, wallets, and other secure payment options available during checkout.

Can I return my order?

Due to hygiene reasons, opened or used products cannot be returned. Please refer to our Return & Refund Policy for eligible cases.

How long does delivery take?

Most orders are delivered within 2–7 business days, depending on your location.

How can I contact customer support?

You can reach our support team by email at support@intimetica.com.